Terms & Conditions


PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE

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GERAL

These terms and conditions of use ("Terms & Conditions") regulate your use of the website https://www.wingdo.pt ("Site"). By accessing or using this site in any manner, you agree to be bound by these terms and conditions.

WINGDO may, from time to time, change this site (including these terms & conditions). Please re-read terms and conditions before any subsequent use of this site.

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INFORMATION ON WEBSITE

WINGDO reserves the right to change or discontinue any aspect or feature of this website. WINGDO does not accept any liability for any loss or damage suffered (directly or indirectly) by making use of the site’s information. Nor can we guarantee that pages will display correctly in all web browsers or that the website will be online at all times.

WINGDO cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may happen when accessing this website. With any links posted, the onus is on the visitor and WINGDO is not responsible in any way for any of their contents.

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SHOP ONLINE

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

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LEGAL CAPACITY TO TRANSACT

If you are under the age eighteen (18) years you cannot place orders with WINGDO, unless with the consent of a parent or guardian. By accepting these terms and conditions you acknowledge that you are over the age of eighteen (18) years or, in the case that you are not over 18, you have the consent of a parent or guardian. Should WINGDO suffer any damage or other losses as a result of a transaction entered into by a minor, wingdo reserves the right to seek compensation for such losses from the parents or guardians of the minor who caused any order(s) to be placed with WINGDO.

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CREDIT CARD FRAUD - SEGURANÇA

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

WINGDO will not be responsible for any damages, consequential losses .

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ORDERING

Only persons over eighteen year’s age can place an order.

Orders are subject to our acceptance.

Once you have placed your order, and have supplied us with your email address, you will receive an order confirmation email. This receipt confirmation does not represent acceptance of your order but merely informs you that your order has been received. No purchase contract takes place until we dispatch the ordered product to you.

If for any reason we are unable to fulfill your order, we will let you know at the earliest opportunity. If payment for an order is processed and if we have already accepted payment for the order, this will be refunded using the payment method which you chose.

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PAYMENT

We accept the following forms of payment for online purchases: Visa, MasterCard, American Express.

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PRICES

The prices displayed online include the statutory Value Added Tax (VAT) but do not include a delivery charge.

All orders placed through this webshop are exempt from VAT refund.

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

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SHIPPING

At the moment, WINGDO delivers in 27 countries across Europe from our warehouse which is based in Portugal.

 

Austria

Belgium

Bulgaria

Croatia

Czech Republic

Denmark

Estonia

Finland

France

Germany

Greece

Hungary

Ireland

Italy

Latvia

Lithuania

Luxembourg

Netherlands

Norway

Poland

Portugal

Romania

Slovenia

Slovakia

Spain

Sweden

UK

 

Outside europa

Australia

USA

 

Estimated Delivery

Estimated delivery timeframe is 3-4 business days on an express service.

 

Estimated Shipping Cost

Euro-Zone: 21,31€

Norway: 32,07€

Iceland: 32,07€

 

Australia: 75,01€

USA: 66,31€

 

For international orders, a customs duty may be charged depending upon the country in which you reside. WINGDO IS NOT RESPONSIBLE FOR PAYMENT OF THIS DUTY.

Please check with your local customs authority on any customs duties or taxes that are payable by you – regulations and guidelines differ by country.

If you require more information on shipping, please email us  at info@wingdo.com

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CANCELLATION

If you change your mind or are not completely satisfied with any item(s), you may cancel or return your order, you have  30 day from the date you place your order .

We will refund any such item(s) within max. 14 days after receipt of the returned items provided that all items have been kept in good condition. But the return shipment is paid by the customer.

We reserve the right to refuse returned itens.

You can return your order for a full refund (excluding shipping charges paid). However, all returns are bound by our returns policy.

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PRODUCT PRESENTACION AND INFORMATION

Whilst we strive to be very thorough regarding our product descriptions, product images and product colours, sometimes there might occur small mistakes. We can not guarantee that the colours of produts are reproduced completely accurately. This is because the colours you see depend on the type of computer you have and the settings on it as well as the internet browser you use.

Should a product lack any features described or should an image not be an accurate representation of the product, of course you are entitled to return it according to our return policy. Please note and understand that we cannot give any discounts or other gestures of goodwill beyond the applicable legal warranty.

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WARRANTY

WINGDO offer a 2- year warranty period that starts from the purchase date stated on your receipt. (Only valid for manufacturing defects.)

For warranty claim to be processed you should be able to present a receipt. During this period, we are fixing all faults that fall under the statutory warranty obligation. The warranty does not cover damages caused by misuse, normal wear or damages caused by external impacts. Action during the warranty period means that the product is either repaired or replaced, the right to choose alternative may be limited by legal restriction.

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COPYRIGHT AND OTHER INTELLECTUAL PROPERTY RIGHTS

You must comply with all proprietary and copyright notices on this site.

The design of this site and all text, graphics, information, product, content and other materials displayed from this site are protected by copyright, trademark and other laws and may not be used except as permitted in these terms and conditions or our express consent in writing.

You must not in any form or by any means:

A) copy, adapt, reproduce, broadcast, store, transmit, distribute, print, publish or create derivative works from any information or material on this site;

B) alter, decompile, disassemble, reverse engineer or modify any material or information that you receive from this site

All trademarks, brands and names appearing on this site are the property of their respective owners.

Nothing contained on this site should be construed as granting any licence or right of use of any trademark or part of any trademark displayed on the site without the express written permission of WINGDO.

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FORCE MAJEURE

We are not responsible for any delay or failure to comply with our obligations under these Terms if the delay or failure arises out of any event which is beyond our reasonable control. Such events shall include, without limitation, failure of infrastructure, government intervention, wars, civil commotion, hijacking, fire, flood, accident, storm, strikes, lockouts, terrorist attacks or industrial action affecting us or our suppliers.

Wingdo shall be entitled to a reasonable extension of time for the performance of such obligations.

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LIABILITY

WINGDO does not:

• accept any liability for damage to your computer system or loss of data that results from your use of the Website;

• guarantee which content and services will be available on the Website. All content and services on the Website are provided on an 'as is' and 'as available' basis;

• guarantee that the Website will be available uninterrupted and in a fully operating condition nor that the information on the Website itself will be free from errors or omissions (however, we will use all reasonable endeavours to correct any errors or omissions as soon as practicable once they have been brought to our attention).

Our total liability to you for any loss or damage arising in connection with this agreement shall be limited to the total price of your order.

Nothing in these Terms is intended to affect your statutory rights.

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GOVERNING LAW

These terms and conditions shall be governed by and construed in accordance with the laws of Portugal.

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OTHER TERMS

Conditions of use are subject to portuguese law which governs this user agreement. We do not guarantee continuous, uninterrupted or secure access to our website and operation of our website may be interfered with or adversely affected by numerous factors or circumstances beyond of our control.

For further information, about any of the information in this statement, please contact wingdo management at info@wingdo.com

Wingdo